The day I saw that Swedish Automotive was servicing Mini Coopers, I said "Yes!" The service is personal. I have always felt well taken care of. The service reps are knowledgeable and patient - they listen, and their explanation of what is going on with my car are clear, as are their explanations of what needs to happen to fix it. On top of that, they are in my neighborhood - a definite plus! I highly recommend them if you've got a Mini that needs some love.