These guys are great. They're super professional, the office is the cleanest garage office outside of a dealership I have ever entered, and they're very easy and accommodating to schedule with. Personally I had to reschedule twice and never once did I feel like I was being treated with distrust or impatience. I am experiencing a strange rumbling on my 2018 Merc compact SUV which I am working on isolating and troubleshooting with them. They took it for ~6 hours and unfortunately could not find the key issue, and chose not to charge me at the moment of pickup due to wanting me to return at a later date for a test drive with a tech to better isolate the concern, rather than trying to enforce a set of maintenance which would potentially not fix the problem. They seem to be experts, and I will absolutely be returning in the near future to get this issue in my car identified and fixed, and will be returning there after for further work on my car. I will be clicking "Not Sure" to describe the price I paid, since I have not yet paid anything and will adjust any review in the future based on the final prices I will be given for the inspection and the recommended fix. Thanks guys!
Thank you, Andrew, for your detailed and positive review! We're glad to hear that you had a great experience with us. It's our priority to provide excellent customer service and ensure that your car issues are resolved. We appreciate your trust in our expertise, and we look forward to helping you identify and fix the problem with your car. We're here whenever you need us!
- Swedish Automotive