I have been taking my 1998 Volvo Cross Country to Swedish Automotive for 4 years and have never been disappointed! My dad is a mechanic back east, so I'm a tough sell to begin with. Dave is wonderful and always explains to me exactly what is wrong with the car before doing the work. He gives me all the information so I can decide for myself. I really appreciate that he doesn't "pat me on my head" and ask to speak with my husband. The shop is always busy, but he finds time for any questions I might have. No, it isn't the least expensive shop, but the rental car is beyond helpful when my car is being fixed, and I'd rather pay a company I know does good work than have to pay later because a less expensive repair shop or mechanic cut corners. (In my opinion, anyone who drives a semi-luxury car like a volvo or saab should expect to pay more for service and repairs.) I am currently shopping for another (used) volvo, and I won't even consider purchasing it until the guys at Swedish look it over and give it the green light. I will also bring whatever car I buy to them, as now I've been spoiled with excellent service! jennifer