West Seattle Auto Repair

I can't say enough about this place. It is almost too cool to even exist.The best, most courteous, efficient, truly caring, and quality car mechanic in Seattle. Not only will they be 100% transparent about the pros/cons + cost of different fixes (pre-emptively so you can decide before they do the work,) but their first concern is always to do what is best and SAFEST for their customers. I have always felt that my and my son's safety were the #1 priority at Swedish Automotive, and every time I go back, they legitimately care about how we are doing, how their work is performing in the vehicle, and how they can do better.Last time I came in, I was expecting a loaner car for a few days, but a couple loaners hadn't returned on schedule, so they didn't have one to give me. Instead, they offered to stay after hours to work on my car, and drive my son and I to the park, while they expedited the work. They called to give me updates, let me choose how much work they did quoting the pricing upfront first, so I could decide if it was in my budget, and then picked us up at the park around our schedule, being sensitive to the wayward whims of a toddler.Dave. the owner, is always a joy to speak with. He remembers all our previous conversations and all past work on my car without me having to tell him, and has been very generous on numerous occasions to diagnose issues and do minor repairs on the fly, at very reasonable rates.As a single mother, I can't tell you how valuable it is to have a business in this community that is truly looking out for the greater good. I feel that this business is based on an ethical foundation that puts the quality of their work and customer safety first, and you can't put a price on that.I will never bring my car anywhere else. They stand by all the work that they do, as well as its maintenance, and if they feel they could have done better, they will often right any wrongs for a discount or include it in the original price. I have also been humbled by their bills, so I get that, but I have a car I know is 100% reliable in keeping me and my child safe, and the clear conscience that provides, as well as investing my money in a business I truly feel is enriching our community and raising the bar of customer service for mechanics everywhere, is worth every penny and more.

Swedish Automotive is a VERY professional auto repair shop that LOVES its customers. Great customer service, thorough, high-quality work, and very nice/helpful/informed staff! THANKS!

This is an update from my 2/6/15 review.My first experience with Swedish Automotive started off on the wrong foot because the day I brought my car in happened to be one of their busiest, most under-staffed Fridays. I received multiple verbal apologies, which was nice, but I still knew that within a few days I would have to face a couple thousand dollar bill. I wasn't convinced and was still quite hesitant, especially after receiving "update calls" that the mechanics weren't able to fix the problem, so they needed to spend more time on it (aka $110/hour) to fix it.I can honestly say that I've never cried on the phone with a mechanic. The prices they were reading to me were literally bringing tears to my eyes. I'm a college graduate trying to be financially independent from my parents, and the thought of spending 2 months of paychecks on one mechanic visit made me extremely upset.I'm probably not alone on this: it's frustrating that after getting an initial estimate, it goes up by a couple hundred each time you talk to the mechanic. The sticker shock from the initial estimate was bad enough. I was told that there might be some overlap in labor price, which was the one thing I was actually looking forward to. By the time I picked up my car the following Friday, my bill had gone down a significant amount, I wasn't charged for the $30 rental car, and I was given two gift certificates to use on future visits. Todd was extremely grateful of how patient I was the previous Friday (having to wait in the lobby to receive my estimate), and it truly showed. A couple weeks later, I received a note in the mail with another gift certificate for future visits. I also received a phone call following up to make sure my car didn't have any problems! Those unique customer service efforts definitely play a part in a business' success. If you're like Swedish Automotive and your services are more expensive than most, customer service MUST be top notch to be successful. They have entirely won me over. In my original review I mentioned finding another mechanic, but now I don't think that will be necessary. Thanks for your high quality work and for being a Saab-lover just like me!

My friends asked me why I take my car to Swedish Automotive. I tell them because they have taken such good care of me and my car. As a Saab owner, I know I am in great hands with the good people of Swedish. They give top notch customer service (shout out to Todd!). Highly recommend them to anyone who has high standards for their maintenance needs!

Honest Saab support, great work.

For the many years I have taken my Subie here, Everyone is very professional, kind and thoughtful. Always use top quality parts. I would not take my car anywhere else for big jobs. Swedish is at the top of the charts!

The folks I dealt with at Swedish Automotive are wonderful, especially Jeremy. They did a diagnostic service on my Subaru for $150, which in my opinion is a little steep, but they were thorough. I went ahead and had the shop work on the my car to fix a couple problems with the vehicle and they did a great job. The shop also lent me a loaner car for a flat rate of $20 while they worked on the vehicle. The shop also gave me ample time to come up with the money to pay them. I truly recommend going to these guys with your car troubles. They are professional, courteous, and respectful. I myself will definitely go back whenever I have car troubles.

I have been taking my '04 Subaru Outback to Swedish Automotive after my warranty ended. The service at my dealer seemed to decline year over year since I originally purchased the car in 2005. Approximately 2 years ago the dealer was unable to successfully diagnose a rear suspension issue after having my car for three days. Additionally there was a decline in other services such as no longer washing your car at key service intervals. I thought I would give Swedish Automotive a try since they were located close to me and they started servicing Subarus. They were able to successfully diagnose and fix what the dealer couldn't. I have also taken my car back for multiple subsequent appointments and repairs such as a clutch replacement and CV joints and I will likely take it back to Swedish Automotive for the timing belt replacement service. There have been a lot of reviews on here about the prices being too high. Swedish Automotive's quote to replace the clutch was approximately $300.00 less expensive than what the dealer quoted. I haven't been particularly shocked by the costs or quotes from Swedish Automotive; whether it is automotive repair or motorcycle repair no one should expect shop labor to be inexpensive; costs are relative.Swedish Automotive's facility is clean, they offer loaner cars, they will thoroughly wash your car upon returning it to you and they have always provided me with great customer service and communication.

I thought I had a good mechanic before but these guys are top notch. A bit more expensive but once they are done it is fixed right. And they are very very kind too. Thanks guys!

I thought I had a good mechanic before but these guys are top notch. A bit more expensive but once they are done it is fixed right. And they are very very kind too. Thanks guys!